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Return & Refund Policy

30 Days Easy Return
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Overview

We want you to be completely satisfied with your purchase! If you're not happy with your order for any reason, we offer a hassle-free 30-day return policy for eligible items.

30 Days Easy Return!

Return eligible items within 30 days of delivery for a full refund or exchange.

Quality Guarantee: We stand behind the quality of our products. If you receive a defective or damaged item, or if we sent the wrong item, please contact us immediately for a replacement or full refund.

Return Policy

We accept returns within 30 days of the delivery date. To be eligible for a return, items must meet the following conditions:

30-Day Return Period

Items must be returned within 30 days of delivery

Original Condition

Items must be unworn, unwashed, and in original condition

Tags Attached

All original tags must still be attached

Original Packaging

Items should be in original packaging when possible

FREE RETURN SHIPPING! We provide prepaid return shipping labels for all eligible returns. No cost to you!

Refund Policy

1

Return Received

Day 1

We receive your returned item at our warehouse

2

Quality Check

1-2 Business Days

Our team checks the item to ensure it meets return conditions

3

Refund Approved

Same Day

Your refund is approved and processed

4

Money Back

3-10 Business Days

Refund appears in your original payment method

Please Note: Refunds are issued to the original payment method. Bank processing times may vary. If you don't see your refund within 10 business days after approval, please contact your bank or contact us.

How to Return an Item

Returning an item is easy! Just follow these simple steps:

Step 1

Start Your Return

Visit our Order History page and click "Return Item" next to your order, or email us with your order number.

Step 2

Get Your Return Label

We'll email you a prepaid return shipping label within 24 hours. Print it out or show it on your mobile device at the shipping location.

Step 3

Pack Your Item

Place the item in its original packaging (if available) or any suitable box. Make sure all tags are still attached and the item is in original condition.

Step 4

Ship It Back

Attach the return label to your package and drop it off at any USPS, UPS, or FedEx location. Keep the tracking number for your records!

Step 5

Get Your Refund

Once we receive and check your return, we'll process your refund within 1-2 business days. You'll receive a confirmation email when your refund is issued.

Start a Return

Exchanges

Need a different size or color? We've got you covered!

Size Exchanges

Exchange for a different size at no additional cost

Color Exchanges

Swap for a different color or style

Fast Processing

Exchanges are processed within 1-2 business days of receiving your return

Pro Tip:

For faster service, we recommend placing a new order for the item you want and returning the original item for a refund. This ensures you get your new item as quickly as possible!

Non-Returnable Items

For health, safety, and quality reasons, the following items cannot be returned unless defective or incorrect:

  • Personalized/Customized Items - Items that have been customized or personalized with special requests (unless defective or incorrect)
  • Clearance or Final Sale Items - Items marked as "Final Sale" or purchased during clearance events
  • Gift Cards - Gift cards and e-gift cards are non-returnable
  • Worn or Washed Items - Items that have been worn, washed, or altered
  • Items Without Tags - Products with removed or damaged original tags
  • Undergarments and Swimwear - For hygiene reasons (unless defective or unopened in original packaging)
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We'll replace it or provide a full refund, no questions asked!

Questions About Returns?

Our customer service team is here to help with any return or refund questions!

Email Support

support@yourstore.com

Response within 24 hours

Frequently Asked Questions

Do I have to pay for return shipping?
How long does it take to receive my refund?
Can I return an item without the original packaging?
What if I received a wrong or defective item?
Can I return a gift?
What happens if my return doesn't meet the conditions?